ADNET is currently seeking to hire a Desktop System Administrator at the NASA Goddard Space Flight Center in Greenbelt, Maryland. The environment primarily consists of macOS and Windows systems, with the opportunity to work on Linux workstations and servers as part of an established team.  The team supports Earth scientist systems and servers in the Global Modeling and Assimilation Office at NASA Goddard.  

The successful candidate will implement, configure, and maintain systems, server applications and backup configurations in a dynamic production environment.

They will provide exceptional support including but not limited to: 

• Windows systems administration and support using BigFix, CMD, PowerShell, and the GUI
• User management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
• Provision and manage Windows and macOS systems
• Configure and maintain backups and perform restore tasks
• Troubleshoot operating system and application errors, and support user requests, as part of a team using a ticket system
• Maintain standard operating procedures- and documentation on an ongoing basis 

Required qualifications:

• At least three years of Windows system support experience
• Basic knowledge of writing and deploying Group Policy Objects
• Strong prioritization, problem solving, diagnosis and troubleshooting skills
• Experience supporting computer users in a help desk environment 
• Strong communication skills
• U.S. Citizenship required for this position
• Ability to obtain and maintain a Tier 2 Investigation through NASA

Additional desired qualifications:

• macOS system support experience
• Linux experience, especially interconnections between macOS/Windows systems and Linux servers
• Experience communicating technical information to non-technical users
• Passion for technology, teamwork, overcoming challenges and providing exceptional customer service
• Working knowledge of desktop, laptop, or server hardware component troubleshooting and replacement
• Experience in the installation & configuration of backup software on macOS and Windows, i.e. Time Machine, Druva, etc.
• Knowledge of automation tools such as Git, Puppet, Ansible, and Windows Group Policy
• Programming knowledge in Shell scripting, PowerShell, PERL and/or Python
• Experience with the configuration of systems in accordance with security policies or best practices.

Team ADNET brings over 30+ years of experience to information systems and professional services for the federal government. With a history of expertise in software development, computer network design, IT security, mission operations support, and educational outreach, Team ADNET is deeply embedded in the Space and Earth Science at NASA’s Goddard Space Flight Center (GSFC) in Greenbelt, MD.

ADNET Systems, Inc. is working with Goddard Space Flight Center to fulfill NASA’s vision for space exploration, and working with the Science and Exploration Directorate to fulfill its many missions.

ADNET Systems, Inc. is an employee-centric company, committed to providing premier benefits that support our employees and their families. With affordable medical and dental plans coupled with leading disability and life insurance options, ADNET offers our employees the benefits most sought after by today’s professional candidate. Furthermore, our benefits package features the extras that distinguish us from other small businesses, ensuring our high employee retention that our customers appreciate.

Some features of our compensation plans and environment perks include:

• Annual Leave/Sick Leave
• Military and Family Emergency Leave
• Paid Holidays
• Performance Bonuses
• Medical, Dental and Vision Plans
• Direct Deposit Payroll
• 401K Plan with Company Matching
• Tuition Reimbursement
• Swag bags